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Privacy Policy

Last updated: 25th January 2026

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EssenzaLogic (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit https://www.essenzalogic.com or interact with our services.

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We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and applicable data protection laws.

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1. Who We Are

EssenzaLogic provides AI-powered tools that help clinics handle enquiries, answer questions, and support consultation bookings via their website.​ If you have any questions about this policy or your data, contact us at: sales@essenzalogic.com

EssenzaLogic is the data controller for the personal data described in this policy.

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2. Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly

  • Name

  • Email address

  • Business or clinic details

  • Messages submitted via contact forms, demos, or onboarding forms

b) Automatically collected information

When you visit our website, we may collect:

  • IP address (anonymised where possible)

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the site

  • Referring website or source

This information is collected using cookies and similar technologies, subject to your consent.

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3. How We Use Your Data

We use personal data to:

  • Respond to enquiries and demo requests

  • Provide and improve our services

  • Understand how visitors use our website

  • Improve website performance, usability, and security

  • Comply with legal and regulatory obligations

We do not sell personal data and do not use data for advertising or profiling purposes.

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4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent – for analytics cookies and optional tracking technologies

  • Legitimate interests – to operate, maintain, and improve our website and services

  • Contractual necessity – where processing is required to provide services you request

  • Legal obligation – where required by law or regulation

You may withdraw your consent at any time via our cookie settings.

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5. Cookies & Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our website.

Google Analytics uses cookies to collect information such as:

  • Pages visited

  • Time spent on pages

  • Device and browser type

  • General location (city-level)

  • Anonymised usage data

This data helps us improve site performance and user experience.
We do not use Google Analytics for advertising or remarketing.

Analytics cookies are only activated after you provide explicit consent via our cookie consent banner.

You can:

  • Accept or reject analytics cookies via the banner

  • Change or withdraw consent at any time using the cookie settings icon on our site

  • Disable cookies via your browser settings

  • Use Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout

For more information on how Google processes data, see:
https://policies.google.com/technologies/partner-sites

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6. Sharing of Personal Data

We may share limited personal data with trusted service providers who help us operate our website and services, including:

  • Website hosting and infrastructure providers

  • Analytics providers (Google Analytics)

  • Automation and form-processing tools

All service providers are contractually required to process data securely and in accordance with data protection laws.

We do not share data for advertising purposes.

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7. International Data Transfers

Some of our service providers may process data outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Equivalent legal protections

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8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes described in this policy

  • Comply with legal, regulatory, or contractual requirements

Analytics data is retained in accordance with Google Analytics retention settings and anonymisation controls.

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9. Your Data Protection Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at sales@essenzalogic.com.

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10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure hosting environments

  • Access controls

  • Encryption where appropriate

  • Regular security reviews

While no system is 100% secure, we take reasonable steps to protect your data.

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11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies separately.

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12. Children’s Data

Our services are not intended for children under 16.
We do not knowingly collect personal data from children.

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13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

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14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: sales@essenzalogic.com
Website: https://www.essenzalogic.com

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